Ian or Peter
47 Whitehorse Rd, Balwyn VIC 3103
24/7 in office or on site
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Disputes Resolution

All Points Finance > Disputes Resolution

ALLPOINTS FINANCE PTY LTD
ACN 120 149 135   ABN 22 120 149 135
AUSTRALIAN CREDIT LICENCE NUMBER 385280

 

INTERNAL DISPUTE RESOLUTION (IDR)
Should you have a complaint we will do the best to resolve it via our INTERNAL DISPUTE RESOLUTION process.

Complaints can be made by contacting our Complaints Contact person – Ian McCrimmon

  • By email: ian@allpointsfinance.com.au
  • By written letter: 47 Whitehorse Road, Balwyn VIC 3103
  • By telephone: 0421 609 378
  • In person: 47 Whitehorse Road, Balwyn VIC 3103

We will endeavour to deal with your complaint as quickly as possible.

 

EXTERNAL DISPUTE RESOLUTION (EDR)
ALLPOINTS FINANCE PTY LTD is a member of an independent external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA membership reference no 41721). If at any time, you feel your complaint remains unresolved or you wish AFCA to further investigate your complaint, you can contact AFCA as detailed below:

 

Australian Financial Complaints Authority